If the list below doesn't contain the answer to the questions that you have, please don't hesitate to contact us and we'll get back to you right away.
Located in the legendary outdoor venue in the breathtaking mountain town of Telluride, Colorado, the 41st Telluride Jazz Festival is set to take place August 4-6, 2017. Combining a rich tradition of preserving the American Jazz art form with an unmatched aesthetic experience, SBG Productions brings a new era to the Telluride Jazz Festival, showcasing three days and nights of world class jazz, funk, soul, folk and gospel, with a goal of community engagement and student education. Unmatched scenery and a musically-charged local culture accompanied by a wide variety of special events including artist workshops, winery and distillery tastings, panel discussions, children's activities, cozy late night club shows, and much more will round out the weekend celebration. The historical mining town of Telluride sits nestled in a scenic box canyon at 8,750 feet, surrounded by 13,000 foot peaks, and is a prized gem of the Rocky Mountains.
Getting To Telluride
Flying to Telluride
Flights are available to the region directly into Telluride or nearby Montrose, Durango, Cortez, and Grand Junction. Five different carriers service the airports, and there are nine non-stop destinations: Atlanta, Chicago, Dallas/Ft. Worth, Denver, Houston, Los Angeles, Newark, San Francisco/Oakland and Phoenix. International airports in Denver, Salt Lake City, and Albuquerque are a scenic six to seven-hour drive away as well.
Ground transportation is available from all regional airports. Our transportation partner, Telluride Express is Telluride's premier ground transportation service to and from all regional airports including Telluride, Montrose, Grand Junction, Durango, Cortez and Gunnison. They offer door to door shared-ride, private and custom accommodations. To schedule a ride visit their website here or call (970) 728-6000.
Telluride Regional Airport is approximately 15 minutes from Telluride and/or Mountain Village. At 9,070 feet above sea level, the airport offers picturesque views of the San Juan Mountains. Ground transportation is available from all airports. For private pilots, the Telluride Regional Airport is a fixed base operator that can provide fuel and maintenance. For Air Charter services in the region, please click here for a list of Charter Service providers in the area.
Driving to Telluride
Telluride is centrally located in southwestern Colorado, along the scenic San Juan Skyway. A perfect base camp for adventures, Telluride is easily accessible from a variety of locations.
For current road conditions, call (877) 315-7623 or visit COTrip.
Travel in Telluride
Everything in Telluride is within walking distance, so there is no need for a car during the festival weekend. Both Telluride and Mountain Village offer free and paid ground transportation, as well as a free gondola system to move between the two communities. Our gondola system is the most convenient and scenic way to travel between Telluride and Mountain Village. The Gondola runs from 7:00 am - 12:00 am
Transportation within Telluride:
Free Shuttles: Galloping Goose shuttle buses run every 20 minutes between 7 a.m. and 1 a.m. during the festival weekend. Stops are located every few blocks throughout Telluride.
The Telluride Express offers custom transportation solutions for groups and special accommodations. To schedule a ride visit their website here or call (970) 728-6000.
Transportation within Mountain Village:
Free shuttles run throughout Mountain Village every half hour
Dial-A-Ride is available daily to guests in Mountain Village between 7 a.m. and 12:30 a.m. during summer and winter. Call 970.728.8888 for information or visit the town's website.
The Telluride Express offers custom transportation solutions for groups and special accommodations. To schedule a ride visit their website here or call (970) 728-6000.
Parking is available in both Telluride and Mountain Village. We encourage guests to park and take advantage of the free gondola to travel between the two towns.
Tickets & Passes
What are the box office hours of operation?
The Festival Box Office is located at 300 E Pacific Street. The Festival Box Office is open during the week of the Festival, and its hours of operation are:
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 9:00 pm
Saturday: 9:00 am - 9:00 pm
Sunday: 9:00 am - 5:00 pm
Can I exchange or return my ticket?
All tickets are non-refundable and non-replaceable. Please keep them in a safe place! Once you have exchanged your ticket for a camping wristband it is non-transferable. Mutilated or torn wristbands will not be honored.
What do I do with my ticket when I get to the festival?
Each ticket holder must be present when exchanging tickets for wristbands at the Festival Box Office. An individual will not be able to receive wristbands for other ticket holders not present. Please bring a Valid Photo I.D.
Where can I pick up my Jazz After Dark Tickets?
Tickets can be redeemed for wristbands at the festival box office or at the door to each venue. Please note Patron Pass holders are granted early access to all Jazz After Dark Late Night Shows.
When do tickets go on sale?
Tickets are on sale now. They became available online on February 1, 2019 at 10 am (MT). For more info, click here.
Are Kids FREE?
Children 11 and under are free. However, children must be accompanied by an adult.
How do I find my tickets after purchasing?
The easiest way to get your tickets is to find your email order confirmation; tickets are attached as a PDF file you can print. Please be sure check your junk or spam folders if you do not receive your tickets in your inbox. If you are not able to locate your order confirmation, you can always contact us at 970-728-8037 or send an email to firstname.lastname@example.org
How can I sign up to be a Volunteer?
It's easy to get involved and be a part of the show by volunteering for the festival weekend! Earn a festival pass, and staff tee-shirt, while making new friends and memories! Volunteer applications open on February 1, 2019 at 10 am (MT). Read more and apply here.
Interested in attending the festival as Media?
Please send an email to email@example.com to inquire about media & press credentials.
Want to attend as a Food or Craft Vendor?
We are looking for high quality products, either handmade or unique and beautiful. Artisans and crafts people are highly encouraged to apply. Food booth selection will be based on affordable and creative menus, and we do not duplicate craft or food booths. For more info click here.
Interested in attending the Festival as a Partner?
Contact firstname.lastname@example.org for more info.
Festival Guide 'How To'
What to bring!
Valid Photo I.D.
Lawn Chairs (no high-back lawn chairs are permitted between the sound booth and the stage)
Tarps/Blankets (no bigger than 5' X 8'. Please share your tarp when you're not using it)
Sunshade Tents are only permitted on the back perimeter of festival grounds) in Shade Alley
Coolers with unopened plastic water/soda bottles and cans, and unopened food items are allowed (coolers will be subject to search).
Camera (No professional photo equipment allowed)
Strollers are allowed
Warm Clothes (September can be chilly in Telluride), dress appropriately.
Rain Gear (Festival goes on Rain or Shine)
What NOT to bring!
No Glass on festival grounds
No Pets on festival grounds or in the campground (Strictly Enforced)
No Alcohol may be brought into the festival - Beer and Wine are available for purchase
No Illegal Drugs
No Unlicensed Vending
No Professional Photo Equipment, Video Cameras or Video Recording Equipment
No Shelled Nuts (seriously)
What we provide on the festival grounds
FREE Drinking Water (Be an environmental steward and please bring your own water bottle).
Port-a-potties (and plenty of them)
Be green! Trash, Recycling, and Compost Stations (Please help keep the scene clean)
Lost & Found (located underneath the big white tent at the festival entrance)
ATM (located adjacent to the Festival Store directly on the right as you walk into the main grounds)
A wide variety of Food and Craft Vendors
Beer and Wine available for purchase
Medical Tent (East edge of the festival grounds - campground side). EMTs have basic supplies like ibuprofen and sun block
What handicap facilities are provided?
The festival is wheelchair accessible and we provide a raised platform to the side of the sound booth for those in wheelchairs. Handicap restrooms and porta-potties are also provided on the festival grounds. A limited amount of handicap parking is available in the Telluride Town Park parking lot. Access to this parking is over the vehicle bridge at the main entrance to Town Park.
Where can I park?
We do not have a specific parking lot for the festival. You are free to park wherever you can find a legal parking spot in Telluride. Please be aware that Main Street and its adjacent side streets are paid parking (meters) - the paid parking is enforced from 8:00 am to 6:00 pm MONDAY THRU SATURDAY. Sundays are excluded from parking enforcement. If you decide to park in the metered parking areas, you can purchase a receipt for up to three hours of parking at a rate of fifty cents per hour. During the festival weekend, permit parking (O, G, and W Residential Zone parking) does not apply. You may leave your vehicle parked in these areas for the duration of the festival. For more detailed information on available parking during the festival please stop at our informational barricade at the entrance to town.
Can we bring our pets?
Please leave your pet at home - Town Park laws forbid them in the festival and campground. Do not leave your pet in your car or tied to your car! If you are traveling with your pet, please arrange to leave them with the local pet boarding & sitting service.
Local Ordinances You Should Know About (STRICTLY ENFORCED)
Please be aware that open alcohol containers (beer cans, bottles, etc.) are not allowed in the town of Telluride or Mountain Village. You are not allowed to leave the festival with a glass of beer or wine.
Lodging & Accommodations
Where should I stay during Telluride Jazz Festival?
There two ways to stay: Festival Camping and Lodging. Deciding where to stay for the Festival might be the hardest part of your trip planning. Do you prefer the fun atmosphere in the Festival Campground or the historic charm and modern luxury of Telluride and Mountain Village?
Camping is the most fun way to experience the festival. Stake out your campsite, pitch a tent and let the fun-filled weekend begin! The campground in Telluride Town Park opens on Thursday morning and is only steps away from the Main Stage and Main Street. For more info on Camping, click here.
In the Town of Telluride, you'll find accommodations with intimate Victorian settings or modern design elements—all just steps away from award-winning restaurants. Head to Mountain Village and discover well-appointed lodging with town access via the free Gondola System and on-site, full-service spa services. The best deals are available through our Festival lodging partners click here.
Do I need to Purchase a Separate Pass for Camping?
Yes, camping passes are sold per person and are available here.
Can you bring a Dog?
Unfortunately, dogs are not permitted in the campground.
Can I camp near my friends?
Camping sites are first come first serve. If you would like to camp next to friends you will have to arrange this as best as possible with the area available.
My Friends are in Glamping can I still visit them with a GA pass?
GA camping passes are not valid in the Glamping Village.
Will there be a host or security?
There will be a host located in the festival campground all weekend. There will be security provided 24 hours a day from Thursday-Monday in all campgrounds. Campground security and host will strictly enforce all rules including quiet hours.
Can I keep my valuables in the campground?
We will not be responsible for any lost or stolen items. If you leave anything at your campsite it is at your own risk.
Will I be able to charge my phone?
For general campers, there will be outlets and charging stations provided. Charging stations may also be found by the bathrooms.
Can I bring alcohol into the campground?
You are allowed to bring your own alcohol/food/beverages into your campsite. You are not allowed to walk into town with any open containers. You will not be allowed to bring any alcohol in to festival grounds either.
Can we have grills or small stoves for cooking?
You are allowed to grill on grills that are already in the campground, personal charcoal grills and propane grills in Town Park campground. If you are camping in Warner field you are not allowed to use charcoal grills, propane grills are permitted.
Can I give my pass to a friend?
Once you have exchanged your ticket for a camping wristband it is non-transferable. Mutilated or torn wristbands will not be honored.
Can I bring friends into the campground?
No, you are not allowed to bring non-campers into the campground for security reasons.
Is smoking allowed?
Smoking is permitted but we ask all of our campers to please be respectful of their neighbors. Marijuana may not be consumed openly or publicly. The best course of action is to be respectful to those around you at all times. Security will intervene if there are complaints.
Are there Showers/Bathrooms? ADA accessible?
Yes there are showers and bathrooms available and they are ADA accessible.
What hours can you use showers? Are they free? Where are they located?
Cold showers are free but hot showers have a charge of $4.00 for 3 minutes. This must be done in quarters. The Campground Host will also have quarters for you if you forget. One set of showers is located by the swimming pool and the others are located on the east side of the campground. They will be available 24/7.
How do I check into the campground?
Please drive directly to the campground and festival volunteers will direct you to unload your vehicle and where to park your vehicle. From there you will be able to got to the Box Office and exchange your tickets for wristbands. You do not need your credentials to unload your equipment. You have 30 minutes to unload your vehicle unless you have purchased a campground vehicle pass.
Are campsites designated?
No, all camping is first-come/first-serve with no designated sites being enforced. There are no campsites in the campground and it is communal camping. So get to know your neighbors.
Will there be a lost and found?
Lost and found is at the warming hut next to the Town Park Oval on the path from the Box Office to the main entrance of the festival.
Will there be electrical outlets?
Yes there are outlets but they are very limited and only at bathroom locations.
Can I bring a bicycle? Are there local places to rent a bicycle?
You are allowed to bring a bicycle. However, there are no designated places to lock your bike within the campground. You can rent a bike from one of the many bike stores in Telluride. Please note that no bikes will be allowed in the festival grounds, you must leave your bike at the designated bike parking area at the Box Office or locked at your campsite.
How close are the campsites to the festival site?
Depending on your campsite all camping is within a 2-3 minute walk to the festival site.
Where do I park?
If you have purchased a campground parking pass you will be able to park in the campground with a pass displayed in your windshield. If you have not purchased a campground parking pass campground volunteers will direct you to free parking for campers elsewhere.
Will there be ice available for purchase?
Yes, ice can be purchased through the campground host.
How long can I be in the campsite?
A majority of camping is located within the Town of Telluride campground. If you arrive prior to Thursday you have to camp in a town designated campsite and pay Town of Telluride fees. After 8 AM Thursday the festival takes over the campground and all camping becomes first come first serve - no designated sites. If you arrive Thursday morning, you are allowed to line-up early but will not be allowed to enter until 8:00 a.m. All festival campers must be out of the campground by Monday at 11:00 a.m. at which time control of the campground returns to the Town of Telluride. Warner Field and Zone One camping areas (walk-in/tent only) are only available starting Thursday morning at 8:00 a.m.
Can I camp in the campground without a festival ticket?
No campers will be allowed in the campground that do not hold tickets for the Festival.
There are plenty of options to camp outside of the Town of Telluride. The two closest campgrounds that we recommend are the Sunshine Campground and the Matterhorn Campground. Both are conveniently located within a short driving distance and are easily accessible without a 4-wheel drive vehicle.
Sunshine Campground is a single loop, paved campground with 15 campsites nestled in a dense aspen forest featuring a small mountain lake. A spectacular view of Sunshine Peak is visible from many sites. Hiking trails, fishing and jeep roads are found nearby. Lizard Head Wilderness is a short drive away. Unfortunately, reservations cannot be made in advance, all sites are first-come, first-serve. For more information, click here.
Matterhorn Campground is a highly developed campground adjacent to Colorado State Highway 145 near Telluride, CO. There are 28 campsites with 4 of them offering RV hookups (electricity and septic). Most sites have pleasant views, especially the walk-in tent sites with unobstructed and panoramic views of the mountains. Showers are available to both overnight and day use guests. All sites have picnic tables, combination fire-rings and grills, and lantern poles. Firewood is available for a fee. Reservations can be made in advance but certain sites are first-come, first-serve. For more information, click here.